Cancellation policy

At Elite Enclave Home, we want you to love your purchase. If something isn’t quite right, here’s how our return and claims process works.

✅ Eligibility for Returns

• Items may be returned within 14 days of delivery.
  

• Products must be in original condition, unused, and in their original packaging.
  

• Custom, special-order, clearance, or “final sale” items are not eligible for return.
  

💲 Restocking Fee

• All approved returns are subject to a 30% restocking fee.
  

• This covers the cost of processing, inspection, and returning the item to our vend

🚚 Shipping Costs

• Customers are responsible for all return shipping costs.
  

• We can help coordinate shipping through our carriers if needed (fees apply).
  

• Original delivery charges (including white-glove service) are non-refundable.
  

🔄 Refunds

• Refunds (minus restocking and shipping fees, if applicable) are issued to your original form of payment once the item is received and inspected.
  

• Please allow 7–10 business days for processing