Terms Of Service

 📝 Terms of Service

Effective Date: September 1, 2025

Welcome to Elite Enclave Home. By accessing or using our website (www.eliteenclavehome.com) and services, you agree to the following Terms of Service. Please read them carefully before using our site.

Business Contact Information:

  • Phone: 888-545-8005

  • Hours: Monday–Friday, 9am–5pm PST

  • Email: hello@eliteenclavehome.com

  • Address: Elite Enclave Home, LLC, 14205 SE 36th St, Suite 100, Bellevue, Washington 98006


 

1. Use of Our Website

  • You must be at least 18 years old or have parental/guardian consent to use this site.

  • You agree to use our website only for lawful purposes and not for fraudulent or harmful activity.

2. Product Information & Availability

  • We make every effort to display accurate product information, pricing, and availability.

  • We reserve the right to correct errors, update information, or cancel orders if inaccuracies are discovered.

3. Orders & Payments

  • All orders placed through our site are subject to acceptance and availability.

  • Payments are processed securely through Shopify Payments (credit card, debit card, or other supported methods).

  • You authorize us to charge your chosen payment method for all purchases, including taxes and applicable fees.

  • Orders may be modified or canceled within 24 hours of placement, subject to inventory availability.

4. Shipping & Delivery

  • Shipping costs are calculated at checkout unless otherwise specified.

  • Delivery times are estimates and may vary based on vendor, shipping carrier, or location.

  • Elite Enclave Home is not responsible for delays beyond our control (e.g., carrier delays, customs, natural events).

  • For more details, see our Shipping & Delivery page.

5. Returns & Refunds

  • Our Returns & Claims Policy applies to all purchases.

  • Eligible returns must be requested within 14 days of delivery.

  • Approved returns are subject to a 30% restocking fee and customer-paid shipping costs, unless the product is defective or damaged on arrival.

  • Refunds are processed within 7–10 business days once items are inspected.

6. Intellectual Property

  • All content on our website (logos, designs, text, graphics, images) is the property of Elite Enclave Home and may not be used without permission.

  • You may not reproduce, distribute, or exploit any portion of the site for commercial purposes without our written consent.

7. Limitation of Liability

  • Elite Enclave Home is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability is limited to the amount paid for the specific product purchased.

8. Privacy & Data

  • Your use of our site is also governed by our Privacy Policy, which explains how we collect and use personal information.

9. Governing Law

  • These Terms are governed by the laws of the State of Washington, USA, without regard to conflict of law principles.

  • Any disputes shall be resolved in the courts located in King County, Washington.

10. Changes to Terms

  • We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

  • Continued use of our site after changes constitutes acceptance of the revised Terms.

 

📅 Effective Date: September 1, 2025